BLVD Merchant Group - About Us
Founded in 2002 BLVD Merchant Group has supported merchants through more than two decades of regulatory, technological, and economic change. We’ve seen every cycle, adapted to every shift, and helped businesses get paid the right way — securely, compliantly, and reliably.
We are not a volume-driven processor. We are a relationship-driven payments partner, focused on stability, compliance, and real-world results.
What We Believe
Five principles that guide how we operate.
Payments touch cash flow, customer experience, and trust. In healthcare and high-stakes commerce, mistakes aren’t just inconvenient — they’re costly. These five principles guide everything we do:
1. Absolute Transparency
Say what it costs. Explain how it works. Mean what we say.
Pricing, risk, and timelines are clear from day one — no jargon, no hidden fees, no surprises.
2. Accountability Over Handoffs
If it’s our account, it’s our responsibility.
We don’t hide behind ticket systems or pass problems down the line. Every merchant and partner works with a real specialist who owns outcomes and stays engaged until issues are resolved.
3. Fit Before Features
The right solution beats the flashiest one.
Every business model is different — especially in telehealth, wellness, and regulated industries. We choose acquiring banks, gateways, and workflows based on risk profile, volume, compliance needs, and growth plans — not trends or logos.
Good fit creates stability. Stability creates scale.
4. Compliance Is a Growth Strategy
Regulation isn’t friction — it’s protection.
In payments and healthcare, compliance is never optional and never an afterthought. We treat underwriting, risk management, data security, and regulatory alignment as strategic advantages that protect revenue, reputation, and patient trust.
Well-structured compliance enables businesses to grow without disruption.
5. Continuous, Practical Evolution
Improve what matters — and ignore the noise.
Payments evolve constantly. Not every new feature improves outcomes. We focus on steady, meaningful progress — better tools, smarter integrations, stronger risk controls, and clearer reporting — so our clients are prepared for what’s next without unnecessary complexity.
Progress should feel intentional, not chaotic.
Our Mission
To empower digital health brands with secure, compliant, and cost-optimized payment solutions—while delivering the hands-on support and strategic insight needed to grow sustainably in a highly regulated space.
Built Through Change, Not Chasing It
Over the past two decades, the payments industry has undergone one of the most rapid transformations in modern commerce. We’ve worked alongside businesses through every major shift:
- From manual reconciliation → real-time reporting
- From dial-up terminals → EMV, contactless, and mobile wallets
- From siloed systems → integrated payments across telehealth, ecommerce, subscriptions, and software
- From basic fraud tools → to advanced risk, tokenization, and compliance frameworks
We structure accounts to reduce the risk of sudden freezes or unexpected terminations — so your business keeps moving forward.
As the industry changed, our role became more important, not less.
What We Do Today
Today, BLVD Merchant Group supports businesses across low-risk, regulated, and high-risk industries, with a strong focus on healthcare, wellness, telehealth, SaaS, ecommerce, and specialty verticals.
We help businesses:
- Get placed with the right acquiring bank for their model and risk profile
- Access fast, predictable funding with transparent, line-item statements
- Integrate payments into existing systems without costly rip-and-replace projects
- Reduce disputes and improve reconciliation without workflow disruption
- Work with a named specialist who owns outcomes and answers the phone
Experience That Shows Up When It Matters
Payments don’t fail on demo days — they fail during growth, audits, disputes, chargebacks, and compliance reviews. That’s where experience counts.
Because we’ve navigated multiple economic cycles, regulatory shifts, and technology waves, we understand how to:
- Structure accounts that scale without triggering shutdowns
- Align underwriting with real business models — especially in regulated verticals
- Prevent problems instead of reacting to them
- Support merchants when stakes are high and timelines are tight
We don’t chase volume at the expense of account health. We build payment programs designed to last.
Built on Partnerships, Not Bottlenecks
We partner with banks, ISVs, developers, consultants, and industry specialists across the U.S. to deliver payment solutions that fit how businesses actually operate.
Our clients maintain control:
- No forced platforms
- No unnecessary long-term contracts
- No hidden constraints that limit growth
We integrate behind the scenes — or guide businesses forward when change makes sense — always with transparency and choice.
Our goal isn’t just approval — it’s long-term account stability and sustainable growth.
Where We’re Headed
Commerce continues to blur the lines between in-person, online, subscription, and software-enabled payments. Healthcare and regulated industries are evolving even faster — with higher expectations for security, compliance, and patient experience.
Our mission remains unchanged:
Make payments simpler, faster, and fairer — with guidance that earns trust year after year.
Hear From Our Clients
“The best thing about BLVD Merchant Group is their extraordinary service. I produce nightlife events and we run a lot of volume through the bar sales so when our credit card terminal went down on a Friday night, the owner, Richard, personally brought down a replacement machine around midnight. Unreal service!”
Claudius Raymond
“I'm a small business owner and was getting hit with unnecessary fees. This isn't my first rodeo so I thought I knew how to avoid all undue fees. BLVD caught some that I was unaware of. Immediate ROI with this group. Very professional and knowledgeable. Very satisfied. Highly recommend.”
Johnny Lozano
“24 hour customer service! Excellent merchant services for small business owners. I am using cutting edge mobile terminals for our events and they work great.”
David Lockhart
Ready to Become Our Loyal Customer?
Key Features & Services
Telehealth & Digital Health Business Partners
Not just a payment processor—we’re a business consulting ally specializing in telemedicine, online pharmacy, and virtual care brands and platforms.
Partnerships/Integrations
Our extensive industry-wide partnerships and 20+ years of expertise in merchant services allows us to offer the most reliable industry-grade service possible.
24/7 Customer Service
Our help desk agents are available at all times to assist you in whatever you may need.
Schedule A Pricing
We've centered our business model around the best pricing the industry offers.
Secure Transactions
We prioritize security, ensuring that all your transactions are protected with the latest encryption technologies.
PCI Compliance
Worry no more. We have a service specialized for this area of commerce. Contact us today to get compliant.
FAQs
How quickly can I start processing payments?
Our streamlined onboarding process ensures you can start processing payments in under 24 hours, with instant approval for most applications.
What types of businesses does BMG serve?
While we specialize in telemedicine and the telehealth industry, we work businesses across a variety industries, including retail, e-commerce, hospitality, and many more. Whether you’re a low-risk, medium-risk, or high-risk business, we have tailored solutions to meet your payment processing needs.
Are BMG's solutions secure?
es, our solutions are built with advanced security features like tokenization, encryption, and PCI DSS compliance to protect sensitive data and safeguard your transactions.
Can BMG integrate with my existing systems?
Absolutely! Our APIs and payment gateways are designed to integrate seamlessly with your current systems, ensuring a smooth transition without disrupting your operations.
What support does BMG offer to businesses?
We provide comprehensive support, including real-time transaction monitoring, developer assistance, and a dedicated customer success team to help with setup, troubleshooting, and optimizing your payment processes.